In spring 2015, Hamilton Health Sciences held 10 public workshops across the region. These sessions gave us insight about what you want your hospital care to look like. The information that was shared with us was analyzed and categorized, with five key themes emerging: Quality Experience, Inclusion of Family and Caregivers, Patient Advocates, Navigating the System and Feeling Respected.
HHS hosted nine focus groups with people who use the hospital system and with our community-based health partners, in fall 2015 and January 2016. This series of focus groups helped shape our planning and helped us dig deeper into some of the themes we heard from the general public. We explored themes of population health and collaboration with community partners.